Privacy Policy
The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, Austrian Telecommunications Act 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.
Declaration regarding the duty to provide information
Contacting us - If you contact us via the form on the website or by email
Your data will be stored by us for six months for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.
Data storage
Please note that for the purpose of simplifying the purchasing process and for later contract processing, the webshop operator stores the IP address of the internet connection owner, as well as the buyer's name, address and credit card number, using cookies.
Furthermore, for the purpose of contract processing, we also store the following data: email address and, upon booking, a copy of a valid ID such as a national identity card, driver's license, or passport. After the rental product has been returned undamaged, the data will be deleted after a retention period of 7 days. The data you provide is necessary for the fulfillment of the contract or for carrying out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport/shipping company commissioned by us for the delivery of the goods, and to our tax advisor for the fulfillment of our tax obligations.
If the purchase process is cancelled, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored for up to 7 years, the statutory retention period for tax purposes.
The data (name, address, purchased goods, and date of purchase) will also be stored for 10 years until the product liability period expires. Data processing is based on the legal provisions of Section 96 Paragraph 3 of the German Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a of the GDPR.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device by your browser. They do not cause any harm.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not wish to do this, you can configure your browser to inform you about the setting of cookies and only allow them in individual cases.
Disabling cookies may limit the functionality of our website.
Web analytics
Our website uses features of the web analytics service Google Analytics. This involves the use of cookies, which enable an analysis of website usage by users. The information generated is transmitted to and stored on the provider's server.
You can prevent this by configuring your browser to not save cookies.
We have concluded a corresponding data processing agreement with the provider.
Your IP address is recorded but immediately pseudonymized. This allows only a rough localization. Data processing is based on the legal provisions of Section 96 Paragraph 3 of the German Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a and/or the GDPR.
Our aim, in accordance with the GDPR, is to improve our services and our website. Because the privacy of our users is important to us, user data is pseudonymized.
User data will be stored for a minimum of 14 months.
Newsletter
You have the option to subscribe to our newsletter via our website. For this, we need your email address and your confirmation that you agree to receive the newsletter.
To provide you with targeted information, we also collect and process voluntarily provided information about your areas of interest, date of birth, and postal code. You can unsubscribe from the newsletter at any time. Please send your cancellation to the following email address: info@zugspitz-bike.at. We will then immediately delete your data related to the newsletter distribution. This revocation does not affect the lawfulness of the processing carried out based on your consent prior to the revocation.
Your rights
You have the right to access, rectify, erase, restrict processing of, and transfer your personal data stored by us, as well as the right to withdraw your consent and object to processing. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can contact us at info@zugspitz-bike.at.